Cookie Statement

At Danone, we want to be open and transparent in the way we use cookies and what this means for you. Some of the cookies we use are essential for the functionality of our website but there are also cookies that you can opt out of or block.

 

We strive to provide you with sufficient information on the cookies we use so you can make an informed choice on the information you share with us.

 

If you have any further questions or comments, feel free to contact us via our contact page.

 

What are cookies?

A cookie is a small file saved on your computer or mobile device. It has a unique ID assigned to your device and enables the website to remember your actions and preferences (such as location, language, font size and other display preferences) over a period of time. That way, you don’t have to keep re-entering the information whenever you come back to the website or browse from one page to another. Cookies can also help customise your browsing experience.

 

Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our Privacy Statement. We also treat cookie information as personal data where it is associated with your account or other contact information.

 

Types of cookies

There are two broad categories of cookies: persistent cookies and session cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser and are thereby automatically deleted.

 

Why do we use cookies?

Generally speaking, there are a few reasons why we may use cookies:

> Cookies that are strictly necessary for the website to function and to enable you to make use of the services we provide;

> Cookies that collect data related to the use of our website and the performance of it. We use this information to improve our online products and services;

> Cookies that we use to personalize and optimize your experience on our website. These cookies store information on your choices such as text size, language and screen resolution.

> Cookies that are placed by third parties for enhanced services (such as social media cookies) or for advertising purposes.

Please see below for further information on the types of cookies we use.

 

Strictly necessary cookies

These are cookies that we need to be able to offer you a proper functioning website and which enables you to make use of the services we provide.

 

If these cookies are blocked, you will not be able to make use of our website.

 

List of strictly necessary cookies:

Purpose

Type of data collected

Cookie name

How long is the cookie stored?

Sticky sessions

Classic Load balancer

Track the instance for each request to each listener

AWSELB

endless

Blocking third part unidentified cookie

/

TC_OPTOUT

1 year

Security cookie

Authentification request checking

Security authentification

XSRF-TOKEN

7200 minutes

 

Analytics and performance-related cookies

These cookies help us measure traffic patterns to determine which areas of our website have been visited. We use this to research a visitor’s habits so that we can improve our online products and services. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyze trends, administer the website, track users’ movements, and gather broad demographic information.

 

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. Your consent will be valid for up to 13 months. You can withdraw your consent at all times. See more information below

 

List of performance cookies:

Purpose

Type of data collected

Cookie name

How long is the cookie stored?

Analytics

Used to distinguish users

– events

– traffic

– audience

_ga

2-years

Analytics

Used to distinguish users

– events

– traffic

– audience

_gid

24-hours

Adobe Audience Manager cookie to assign a unique ID to a site visitor

assign a unique ID to a site visitor

aam_uuid

30 days

 

Cookies for personalisation

These cookies enable us to recognize your computer and greet you each time you visit our website without bothering you with a request to register or to log in.

 

These cookies are not essential to the website but enhance the experience for you. We will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.

 

List of personalization cookies:

Purpose

Type of data collected

Cookie name (do we want to include this?)

How long is the cookie stored?

laravel_session

Session key identification for authentification and back-office access

Session key identification for authentification and back-office access

laravel_session

120 minutes

 

Third-party cookies (advertising or social media cookies)

These are cookies placed on our website by third parties on our behalf. The cookies enable us to generate personalized advertisements on other websites, which are based on information about you such as your page views on our website. Our websites may also place cookies for third-party services such as social media.  

 

We do not provide any personal information to third parties that place cookies on our website. However, third parties may assume that users who interact with or click on a personalized ad or content displayed on our website fall within a group that the ad or content is directed towards. We do not have access to or control over cookies or other features that advertisers and third-party sites may use. The information practices of these third parties are not covered by our Privacy or Cookie Statement. Please contact them directly for more information about their privacy practices.

 

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.

 

List of third-party cookies:

Purpose

Type of data collected

Cookie name (do we want to include this?)

How long is the cookie stored?

Facebook cookie

The user ID of the currently logged in user

c_user

3 month

Facebook cookie

Web browser being used to connect to Facebook

datr

2 years

Facebook cookie

Control the “Follow us on Facebook” and “Like” buttons

fr

2 years

Facebook ad pixel* that will collect Event Data and will allow us to send you tailored advertising through Facebook ads based on your behavior on our site

Information about the web pages viewed

_fbp

120 days

Session cookie

/

pl

40 days

Session cookie

Contains the user chat’s date

presence

40 days

This cookie stores the browser window dimensions and is used by Facebook to optimize the rendering of the page

Stores the browser window dimensions

wd

5 days

 
 
*Data Subject Event Data collected through the Facebook Ad Pixel may be transferred outside of EEA to Facebook Inc. in the US for storage and further processing, for the following purposes:
• To create targetable audiences for our advertising campaigns
• For measurement and analytics services and in particular to (a) to prepare reports on our behalf on the impact of your advertising campaigns and other online content (“Campaign Reports”) and (b) to generate analytics and insights about how customers are using our websites (“Analytics”)
• To improve the experience of people who use Facebook product and the security of Facebook products

 

For more information: https://www.facebook.com/legal/terms/businesstools

 

Your preferences

It’s possible to restrict or block cookies or even delete cookies that have already been placed on your device. If you do so, you may not be able to access certain parts of our website and we may think that you have never visited us before and will therefore show you the Cookie Notice again and ask for your consent in placing cookies.

 

You can restrict or block cookies by changing your browser’s settings. The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies.

 

» Firefox: https://support.mozilla.org/en/kb/cookies-informations-sites-record
– Click on the menu button and select “Options”.
– Select the “Privacy” panel.
– Set the “Storage Rules” menu to “Use Custom Settings for History”.
– Clear the “Accept cookies” checkbox.
– Any changes you have made will be automatically saved.

 

» Internet Explorer: https://support.microsoft.com/en-us/products/windows?os=windows-7
– Click the Tools button, then click “Internet Options”.
– Click the “Privacy” tab, then under “Settings”, move the cursor up to block all cookies or down to allow all cookies, then click OK.

 

» Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
– Select the Chrome menu icon.
– Select “Settings”.
– At the bottom of the page, select “Show advanced settings”.
– In the “Privacy” section, select “Content Settings”.
– Select “Prohibit all sites from storing data”.
– Select OK.

 

» Safari: https://www.apple.com/legal/privacy/en-ww/cookies/
– Click “Settings”> “Safari”> “Privacy”> “Cookies and Website Data”
– Then select “always block”.

 

» Opera: http://help.opera.com/Windows/10.20/en/cookies.html

 

How to contact us

If you have any questions, comments or complaints regarding cookies, please contact us via our contact page.